You’re going to have to call an auto glass repair and replacement service. In the Phoenix Metro Area, these come a dime a dozen. How do you pick between them all?

There are three categories of need here. You need a low price, convenient service, and quality work and materials. Let’s break these down into a line of questions for your service.

Price:
• Do they give free quotes?
• Are they covered by your insurance?
• If you’re not insured, do they have the lowest cash price?
Convenient service:
• Do they have mobile service, and is it free?
• Do they have short scheduling windows?
• How well do they track their installers, ie can they tell me accurately when they’ll show up?
Quality Work and Materials:
• Are the installers completely NGA certified?
• Are they clean, courteous and knowledgeable?
• Do they only use OEM glass?

• Will they only do the necessary work, and not try to rip me off?

An added question that you can ask to really narrow down to who you want to work on your windshield is: “Do they offer $150 in free gas for using their mobile service?” You’ll see that there’s only one service that will do that.

Unfortunately, there is no “real” standard in auto glass repair businesses in AZ. Many companies just assume that their customers don’t know anything about auto glass. Some of them use cheap materials. Some of them will charge an inflated price. Some of them will actually try to replace the whole glass, when all you really need is to have your glass repaired.

The list goes on about how AZ auto glass “professionals” can take advantage of their customers. Never fear, there are some things to look for to find the best auto glass places in AZ.

- Look for full NGA certifications on ALL the technicians.

- Look for free estimates.

- Look for ones that use OEM glass instead of aftermarket glass.

- Look for free mobile services.

- Look for the ones accepted by your insurance company.

- Look for experienced service professionals.

- Look for the ones who meet and beat their competition’s prices!

These are just a few of the qualifications you can look for in your auto glass professionals. This can save you a lot of time, trouble and money. Shoddy service and cheap materials account for a large percentage of needless extra expense when repairing and replacing your auto glass.

Bad service and materials can lead to other expenses as well. If you have a leak, mold and mildew will grow in your car, making the upholstery useless and toxic. If your glass doesn’t hold up because it’s cheap, it can lead to accidents, injury and death. Choose wisely when you need to shop for auto glass.